Neoxea includes in all its Web Hosting, WordPress Hosting, and WooCommerce Hosting plans a Backup service that safeguards data from the services provided.
The main objective of the Backup service is to allow quick and easy recovery of information in the event of human error or disaster (known as disaster recovery).
The Backup service does not relieve the customer of responsibility for maintaining their backup copies in a safe location external to the hosting server.
What is included?
The following information is included:
cPanel internal configuration files
Files and Folders at the Hosting Root
mySQL database
mySQL users
Mailboxes
Email Attachment Files
FTP Accounts
Cron Jobs
DNS Zones
SSL Certificates
What is excluded?
The following criteria is excluded:
*.gz
*.jpa
*.log
*.bkup
*.sql
*.tar
*.tar.gz
*.zip
backup*
backups backwpup
site-.tar.gz cpmove-.tar.gz
access-logs/*
/backupbuddy_backups/
/cache/smarty/
.cagefs
.cagefs*
.trash
/com_akeeba/backup/
/core.[0-9]
/error_log logs/
tmp/*
public_html/cache/*
softaculous_backups/*
/wp-content/cache/
/wp-content/uploads/wpcf7_captcha/
/wp-content/widget-cache/
*.wpress
*/wptsc-cachedir/*
/.wysiwygPro_
wordpress-backups/*
lscache/*
.spamassassin*
*/ai1wm-backups/*