{"id":2023,"date":"2024-03-13T15:57:41","date_gmt":"2024-03-13T15:57:41","guid":{"rendered":"https:\/\/neoxea.com\/kb\/?post_type=ht_kb&#038;p=2023"},"modified":"2024-03-13T21:06:06","modified_gmt":"2024-03-13T21:06:06","slug":"how-to-download-a-full-account-backup-with-jetbackup","status":"publish","type":"ht_kb","link":"https:\/\/neoxea.com\/kb\/topic\/how-to-download-a-full-account-backup-with-jetbackup\/","title":{"rendered":"How to Download a Full Account Backup with JetBackup"},"content":{"rendered":"\n<p>This article will guide you through generating and downloading backups within JetBackup 5. These step-by-step instructions will help you retrieve and download a backup file of your data.<\/p>\n\n\n<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id2023_8a1d40-f5{margin-top:0px;margin-bottom:50px;}.kb-row-layout-id2023_8a1d40-f5 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id2023_8a1d40-f5 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id2023_8a1d40-f5 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:5px;padding-right:25px;padding-bottom:5px;padding-left:25px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id2023_8a1d40-f5{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kb-row-layout-id2023_8a1d40-f5{border-top:1px solid #e1e1e1;border-right:1px solid #e1e1e1;border-bottom:1px solid #e1e1e1;border-left:1px solid #e1e1e1;}.kb-row-layout-id2023_8a1d40-f5{background-color:#f8f8f8;}.kb-row-layout-id2023_8a1d40-f5 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id2023_8a1d40-f5 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id2023_8a1d40-f5{border-top:1px solid #e1e1e1;border-right:1px solid #e1e1e1;border-bottom:1px solid #e1e1e1;border-left:1px solid #e1e1e1;}}@media all and (max-width: 767px){.kb-row-layout-id2023_8a1d40-f5 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id2023_8a1d40-f5{border-top:1px solid #e1e1e1;border-right:1px solid #e1e1e1;border-bottom:1px solid #e1e1e1;border-left:1px solid #e1e1e1;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id2023_8a1d40-f5 alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column2023_7d3c5b-6b > .kt-inside-inner-col{display:flex;}.kadence-column2023_7d3c5b-6b > .kt-inside-inner-col,.kadence-column2023_7d3c5b-6b > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column2023_7d3c5b-6b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column2023_7d3c5b-6b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column2023_7d3c5b-6b > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column2023_7d3c5b-6b{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_7d3c5b-6b{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_7d3c5b-6b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column2023_7d3c5b-6b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column2023_7d3c5b-6b{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column2023_7d3c5b-6b{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_7d3c5b-6b{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_7d3c5b-6b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column2023_7d3c5b-6b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column2023_7d3c5b-6b{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_7d3c5b-6b{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_7d3c5b-6b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column2023_7d3c5b-6b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column2023_7d3c5b-6b inner-column-1\"><div class=\"kt-inside-inner-col\">\n<p><strong>Step 1.<\/strong> Log in to your cPanel. There are many ways to do this, but the easiest way is to login into your <a href=\"https:\/\/my.neoxea.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Client Area<\/a>, drill down to the service you want to manage, and open your cPanel.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1265\" height=\"499\" src=\"https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-1.png\" alt=\"\" class=\"wp-image-2061\" srcset=\"https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-1.png 1265w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-1-300x118.png 300w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-1-1024x404.png 1024w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-1-768x303.png 768w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-1-50x20.png 50w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-1-60x24.png 60w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-1-100x39.png 100w\" sizes=\"auto, (max-width: 1265px) 100vw, 1265px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id2023_b45a0c-e0{margin-top:0px;margin-bottom:50px;}.kb-row-layout-id2023_b45a0c-e0 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id2023_b45a0c-e0 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id2023_b45a0c-e0 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:5px;padding-right:25px;padding-bottom:5px;padding-left:25px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id2023_b45a0c-e0{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kb-row-layout-id2023_b45a0c-e0{border-top:1px solid #e1e1e1;border-right:1px solid #e1e1e1;border-bottom:1px solid #e1e1e1;border-left:1px solid #e1e1e1;}.kb-row-layout-id2023_b45a0c-e0{background-color:#f8f8f8;}.kb-row-layout-id2023_b45a0c-e0 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id2023_b45a0c-e0 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id2023_b45a0c-e0{border-top:1px solid #e1e1e1;border-right:1px solid #e1e1e1;border-bottom:1px solid #e1e1e1;border-left:1px solid #e1e1e1;}}@media all and (max-width: 767px){.kb-row-layout-id2023_b45a0c-e0 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id2023_b45a0c-e0{border-top:1px solid #e1e1e1;border-right:1px solid #e1e1e1;border-bottom:1px solid #e1e1e1;border-left:1px solid #e1e1e1;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id2023_b45a0c-e0 alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column2023_f7fb1a-a8 > .kt-inside-inner-col{display:flex;}.kadence-column2023_f7fb1a-a8 > .kt-inside-inner-col,.kadence-column2023_f7fb1a-a8 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column2023_f7fb1a-a8 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column2023_f7fb1a-a8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column2023_f7fb1a-a8 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column2023_f7fb1a-a8{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_f7fb1a-a8{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_f7fb1a-a8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column2023_f7fb1a-a8 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column2023_f7fb1a-a8{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column2023_f7fb1a-a8{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_f7fb1a-a8{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_f7fb1a-a8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column2023_f7fb1a-a8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column2023_f7fb1a-a8{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_f7fb1a-a8{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_f7fb1a-a8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column2023_f7fb1a-a8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column2023_f7fb1a-a8 inner-column-1\"><div class=\"kt-inside-inner-col\">\n<p><strong>Step 2.<\/strong> Once you\u2019ve logged in, scroll down through your cPanel and find the Files section, then click <strong>JetBackup 5<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"978\" height=\"308\" src=\"https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-2.png\" alt=\"\" class=\"wp-image-2038\" srcset=\"https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-2.png 978w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-2-300x94.png 300w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-2-768x242.png 768w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-2-50x16.png 50w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-2-60x19.png 60w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-2-100x31.png 100w\" sizes=\"auto, (max-width: 978px) 100vw, 978px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id2023_2057cb-9d{margin-top:0px;margin-bottom:50px;}.kb-row-layout-id2023_2057cb-9d > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id2023_2057cb-9d > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id2023_2057cb-9d > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:5px;padding-right:25px;padding-bottom:5px;padding-left:25px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id2023_2057cb-9d{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kb-row-layout-id2023_2057cb-9d{border-top:1px solid #e1e1e1;border-right:1px solid #e1e1e1;border-bottom:1px solid #e1e1e1;border-left:1px solid #e1e1e1;}.kb-row-layout-id2023_2057cb-9d{background-color:#f8f8f8;}.kb-row-layout-id2023_2057cb-9d > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id2023_2057cb-9d > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id2023_2057cb-9d{border-top:1px solid #e1e1e1;border-right:1px solid #e1e1e1;border-bottom:1px solid #e1e1e1;border-left:1px solid #e1e1e1;}}@media all and (max-width: 767px){.kb-row-layout-id2023_2057cb-9d > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id2023_2057cb-9d{border-top:1px solid #e1e1e1;border-right:1px solid #e1e1e1;border-bottom:1px solid #e1e1e1;border-left:1px solid #e1e1e1;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id2023_2057cb-9d alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column2023_14d128-55 > .kt-inside-inner-col{display:flex;}.kadence-column2023_14d128-55 > .kt-inside-inner-col,.kadence-column2023_14d128-55 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column2023_14d128-55 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column2023_14d128-55 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column2023_14d128-55 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column2023_14d128-55{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_14d128-55{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_14d128-55 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column2023_14d128-55 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column2023_14d128-55{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column2023_14d128-55{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_14d128-55{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_14d128-55 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column2023_14d128-55 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column2023_14d128-55{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_14d128-55{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_14d128-55 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column2023_14d128-55 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column2023_14d128-55 inner-column-1\"><div class=\"kt-inside-inner-col\">\n<p><strong>Step 3.<\/strong> Once Jetbackup 5 interface opens, search for the&nbsp;<em>Restore &amp; Download<\/em>&nbsp;option and click&nbsp;<strong>Full Backups<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1071\" height=\"415\" src=\"https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-3.png\" alt=\"\" class=\"wp-image-2041\" srcset=\"https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-3.png 1071w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-3-300x116.png 300w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-3-1024x397.png 1024w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-3-768x298.png 768w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-3-50x19.png 50w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-3-60x23.png 60w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-3-100x39.png 100w\" sizes=\"auto, (max-width: 1071px) 100vw, 1071px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id2023_fc058d-14{margin-top:0px;margin-bottom:50px;}.kb-row-layout-id2023_fc058d-14 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id2023_fc058d-14 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id2023_fc058d-14 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:5px;padding-right:25px;padding-bottom:5px;padding-left:25px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id2023_fc058d-14{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kb-row-layout-id2023_fc058d-14{border-top:1px solid #e1e1e1;border-right:1px solid #e1e1e1;border-bottom:1px solid #e1e1e1;border-left:1px solid #e1e1e1;}.kb-row-layout-id2023_fc058d-14{background-color:#f8f8f8;}.kb-row-layout-id2023_fc058d-14 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id2023_fc058d-14 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id2023_fc058d-14{border-top:1px solid #e1e1e1;border-right:1px solid #e1e1e1;border-bottom:1px solid #e1e1e1;border-left:1px solid #e1e1e1;}}@media all and (max-width: 767px){.kb-row-layout-id2023_fc058d-14 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id2023_fc058d-14{border-top:1px solid #e1e1e1;border-right:1px solid #e1e1e1;border-bottom:1px solid #e1e1e1;border-left:1px solid #e1e1e1;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id2023_fc058d-14 alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column2023_5e3508-a8 > .kt-inside-inner-col{display:flex;}.kadence-column2023_5e3508-a8 > .kt-inside-inner-col,.kadence-column2023_5e3508-a8 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column2023_5e3508-a8 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column2023_5e3508-a8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column2023_5e3508-a8 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column2023_5e3508-a8{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_5e3508-a8{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_5e3508-a8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column2023_5e3508-a8 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column2023_5e3508-a8{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column2023_5e3508-a8{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_5e3508-a8{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_5e3508-a8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column2023_5e3508-a8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column2023_5e3508-a8{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_5e3508-a8{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_5e3508-a8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column2023_5e3508-a8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column2023_5e3508-a8 inner-column-1\"><div class=\"kt-inside-inner-col\">\n<p><strong>Step 4.<\/strong> The Full account backup restore option will open.&nbsp;<strong>Choose the backup date<\/strong>&nbsp;you want to restore by clicking on it, then scroll down the page and click on the&nbsp;<strong>Download<\/strong>&nbsp;button.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1066\" height=\"417\" src=\"https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-4.png\" alt=\"\" class=\"wp-image-2044\" srcset=\"https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-4.png 1066w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-4-300x117.png 300w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-4-1024x401.png 1024w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-4-768x300.png 768w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-4-50x20.png 50w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-4-60x23.png 60w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-4-100x39.png 100w\" sizes=\"auto, (max-width: 1066px) 100vw, 1066px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id2023_08027a-88{margin-top:0px;margin-bottom:50px;}.kb-row-layout-id2023_08027a-88 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id2023_08027a-88 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id2023_08027a-88 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:5px;padding-right:25px;padding-bottom:5px;padding-left:25px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id2023_08027a-88{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kb-row-layout-id2023_08027a-88{border-top:1px solid #e1e1e1;border-right:1px solid #e1e1e1;border-bottom:1px solid #e1e1e1;border-left:1px solid #e1e1e1;}.kb-row-layout-id2023_08027a-88{background-color:#f8f8f8;}.kb-row-layout-id2023_08027a-88 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id2023_08027a-88 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id2023_08027a-88{border-top:1px solid #e1e1e1;border-right:1px solid #e1e1e1;border-bottom:1px solid #e1e1e1;border-left:1px solid #e1e1e1;}}@media all and (max-width: 767px){.kb-row-layout-id2023_08027a-88 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id2023_08027a-88{border-top:1px solid #e1e1e1;border-right:1px solid #e1e1e1;border-bottom:1px solid #e1e1e1;border-left:1px solid #e1e1e1;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id2023_08027a-88 alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column2023_0abdbd-6d > .kt-inside-inner-col{display:flex;}.kadence-column2023_0abdbd-6d > .kt-inside-inner-col,.kadence-column2023_0abdbd-6d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column2023_0abdbd-6d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column2023_0abdbd-6d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column2023_0abdbd-6d > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column2023_0abdbd-6d{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_0abdbd-6d{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_0abdbd-6d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column2023_0abdbd-6d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column2023_0abdbd-6d{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column2023_0abdbd-6d{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_0abdbd-6d{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_0abdbd-6d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column2023_0abdbd-6d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column2023_0abdbd-6d{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_0abdbd-6d{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_0abdbd-6d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column2023_0abdbd-6d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column2023_0abdbd-6d inner-column-1\"><div class=\"kt-inside-inner-col\">\n<p><strong>Step 5.<\/strong> You will be presented with a list of Items To Download. To download every part of a cPanel Account, leave all these selected, then click\u00a0<strong>Download Selected Items<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1187\" height=\"512\" src=\"https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-5.png\" alt=\"\" class=\"wp-image-2047\" srcset=\"https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-5.png 1187w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-5-300x129.png 300w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-5-1024x442.png 1024w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-5-768x331.png 768w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-5-50x22.png 50w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-5-60x26.png 60w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-5-100x43.png 100w\" sizes=\"auto, (max-width: 1187px) 100vw, 1187px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id2023_2a88e2-94{margin-top:0px;margin-bottom:50px;}.kb-row-layout-id2023_2a88e2-94 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id2023_2a88e2-94 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id2023_2a88e2-94 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:5px;padding-right:25px;padding-bottom:5px;padding-left:25px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id2023_2a88e2-94{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kb-row-layout-id2023_2a88e2-94{border-top:1px solid #e1e1e1;border-right:1px solid #e1e1e1;border-bottom:1px solid #e1e1e1;border-left:1px solid #e1e1e1;}.kb-row-layout-id2023_2a88e2-94{background-color:#f8f8f8;}.kb-row-layout-id2023_2a88e2-94 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id2023_2a88e2-94 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id2023_2a88e2-94{border-top:1px solid #e1e1e1;border-right:1px solid #e1e1e1;border-bottom:1px solid #e1e1e1;border-left:1px solid #e1e1e1;}}@media all and (max-width: 767px){.kb-row-layout-id2023_2a88e2-94 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id2023_2a88e2-94{border-top:1px solid #e1e1e1;border-right:1px solid #e1e1e1;border-bottom:1px solid #e1e1e1;border-left:1px solid #e1e1e1;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id2023_2a88e2-94 alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column2023_f77129-ef > .kt-inside-inner-col{display:flex;}.kadence-column2023_f77129-ef > .kt-inside-inner-col,.kadence-column2023_f77129-ef > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column2023_f77129-ef > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column2023_f77129-ef > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column2023_f77129-ef > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column2023_f77129-ef{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_f77129-ef{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_f77129-ef > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column2023_f77129-ef > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column2023_f77129-ef{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column2023_f77129-ef{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_f77129-ef{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_f77129-ef > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column2023_f77129-ef > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column2023_f77129-ef{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_f77129-ef{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_f77129-ef > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column2023_f77129-ef > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column2023_f77129-ef inner-column-1\"><div class=\"kt-inside-inner-col\">\n<p><strong>Step 6.<\/strong> The selected account will be queued for download and will be ready. You will see a success notification in the top right corner.<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\"><strong>Note:<\/strong>\u00a0<strong>If the download has started, why aren\u2019t the files downloading to my computer?<\/strong><br>At Neoxea, we keep our backups off-site, and the system that stores the files has to make them available to you for download. This retrieval process typically takes a couple seconds or minutes, depending on the size of your data.<\/p>\n\n\n<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id2023_22be94-03{margin-top:0px;margin-bottom:50px;}.kb-row-layout-id2023_22be94-03 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id2023_22be94-03 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id2023_22be94-03 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:5px;padding-right:25px;padding-bottom:5px;padding-left:25px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id2023_22be94-03{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kb-row-layout-id2023_22be94-03{border-top:1px solid #e1e1e1;border-right:1px solid #e1e1e1;border-bottom:1px solid #e1e1e1;border-left:1px solid #e1e1e1;}.kb-row-layout-id2023_22be94-03{background-color:#f8f8f8;}.kb-row-layout-id2023_22be94-03 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id2023_22be94-03 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id2023_22be94-03{border-top:1px solid #e1e1e1;border-right:1px solid #e1e1e1;border-bottom:1px solid #e1e1e1;border-left:1px solid #e1e1e1;}}@media all and (max-width: 767px){.kb-row-layout-id2023_22be94-03 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id2023_22be94-03{border-top:1px solid #e1e1e1;border-right:1px solid #e1e1e1;border-bottom:1px solid #e1e1e1;border-left:1px solid #e1e1e1;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id2023_22be94-03 alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column2023_e95e7d-6d > .kt-inside-inner-col{display:flex;}.kadence-column2023_e95e7d-6d > .kt-inside-inner-col,.kadence-column2023_e95e7d-6d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column2023_e95e7d-6d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column2023_e95e7d-6d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column2023_e95e7d-6d > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column2023_e95e7d-6d{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_e95e7d-6d{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_e95e7d-6d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column2023_e95e7d-6d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column2023_e95e7d-6d{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column2023_e95e7d-6d{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_e95e7d-6d{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_e95e7d-6d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column2023_e95e7d-6d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column2023_e95e7d-6d{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_e95e7d-6d{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column2023_e95e7d-6d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column2023_e95e7d-6d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column2023_e95e7d-6d inner-column-1\"><div class=\"kt-inside-inner-col\">\n<p><strong>Step 7.<\/strong> Click the <strong>Downloads<\/strong> button on the left menu to access your downloads.<\/p>\n\n\n\n<p>After clicking Downloads, a page will open with your downloads available.<\/p>\n\n\n\n<p>Just look for the download you want to save to your computer and click the <strong>Download<\/strong> button. The file will be saved to your computer.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1324\" height=\"375\" src=\"https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-7.png\" alt=\"\" class=\"wp-image-2053\" srcset=\"https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-7.png 1324w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-7-300x85.png 300w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-7-1024x290.png 1024w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-7-768x218.png 768w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-7-50x14.png 50w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-7-60x17.png 60w, https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-7-100x28.png 100w\" sizes=\"auto, (max-width: 1324px) 100vw, 1324px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>This article will guide you through generating and downloading backups within JetBackup 5. These step-by-step instructions will help you retrieve and download a backup file of your data. Step 1. Log in to your cPanel. There are many ways to do this, but the easiest way is to login into&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"ht-kb-category":[22],"ht-kb-tag":[],"class_list":["post-2023","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-backups"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.4 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Download a Full Account Backup with JetBackup - Neoxea Knowledgebase<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/neoxea.com\/kb\/topic\/how-to-download-a-full-account-backup-with-jetbackup\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Download a Full Account Backup with JetBackup\" \/>\n<meta property=\"og:description\" content=\"This article will guide you through generating and downloading backups within JetBackup 5. These step-by-step instructions will help you retrieve and download a backup file of your data. Step 1. Log in to your cPanel. There are many ways to do this, but the easiest way is to login into...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/neoxea.com\/kb\/topic\/how-to-download-a-full-account-backup-with-jetbackup\/\" \/>\n<meta property=\"og:site_name\" content=\"Neoxea Knowledgebase\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/neoxea\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-13T21:06:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-1.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@neoxea\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/topic\\\/how-to-download-a-full-account-backup-with-jetbackup\\\/\",\"url\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/topic\\\/how-to-download-a-full-account-backup-with-jetbackup\\\/\",\"name\":\"How to Download a Full Account Backup with JetBackup - Neoxea Knowledgebase\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/topic\\\/how-to-download-a-full-account-backup-with-jetbackup\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/topic\\\/how-to-download-a-full-account-backup-with-jetbackup\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/wp-content\\\/uploads\\\/how-to-download-a-full-account-backup-with-jetbackup-1.png\",\"datePublished\":\"2024-03-13T15:57:41+00:00\",\"dateModified\":\"2024-03-13T21:06:06+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/topic\\\/how-to-download-a-full-account-backup-with-jetbackup\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/neoxea.com\\\/kb\\\/topic\\\/how-to-download-a-full-account-backup-with-jetbackup\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/topic\\\/how-to-download-a-full-account-backup-with-jetbackup\\\/#primaryimage\",\"url\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/wp-content\\\/uploads\\\/how-to-download-a-full-account-backup-with-jetbackup-1.png\",\"contentUrl\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/wp-content\\\/uploads\\\/how-to-download-a-full-account-backup-with-jetbackup-1.png\",\"width\":1265,\"height\":499},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/topic\\\/how-to-download-a-full-account-backup-with-jetbackup\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Web Hosting\",\"item\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to Download a Full Account Backup with JetBackup\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/#website\",\"url\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/\",\"name\":\"Neoxea Knowledgebase\",\"description\":\"Resources and Tutorials\",\"publisher\":{\"@id\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/#organization\",\"name\":\"Neoxea Managed Cloud Hosting\",\"url\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/wp-content\\\/uploads\\\/neoxea-logo-blue.png\",\"contentUrl\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/wp-content\\\/uploads\\\/neoxea-logo-blue.png\",\"width\":800,\"height\":124,\"caption\":\"Neoxea Managed Cloud Hosting\"},\"image\":{\"@id\":\"https:\\\/\\\/neoxea.com\\\/kb\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/neoxea\",\"https:\\\/\\\/x.com\\\/neoxea\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/neoxea\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"How to Download a Full Account Backup with JetBackup - Neoxea Knowledgebase","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/neoxea.com\/kb\/topic\/how-to-download-a-full-account-backup-with-jetbackup\/","og_locale":"en_US","og_type":"article","og_title":"How to Download a Full Account Backup with JetBackup","og_description":"This article will guide you through generating and downloading backups within JetBackup 5. These step-by-step instructions will help you retrieve and download a backup file of your data. Step 1. Log in to your cPanel. There are many ways to do this, but the easiest way is to login into...","og_url":"https:\/\/neoxea.com\/kb\/topic\/how-to-download-a-full-account-backup-with-jetbackup\/","og_site_name":"Neoxea Knowledgebase","article_publisher":"https:\/\/www.facebook.com\/neoxea","article_modified_time":"2024-03-13T21:06:06+00:00","og_image":[{"url":"https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-1.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@neoxea","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/neoxea.com\/kb\/topic\/how-to-download-a-full-account-backup-with-jetbackup\/","url":"https:\/\/neoxea.com\/kb\/topic\/how-to-download-a-full-account-backup-with-jetbackup\/","name":"How to Download a Full Account Backup with JetBackup - Neoxea Knowledgebase","isPartOf":{"@id":"https:\/\/neoxea.com\/kb\/#website"},"primaryImageOfPage":{"@id":"https:\/\/neoxea.com\/kb\/topic\/how-to-download-a-full-account-backup-with-jetbackup\/#primaryimage"},"image":{"@id":"https:\/\/neoxea.com\/kb\/topic\/how-to-download-a-full-account-backup-with-jetbackup\/#primaryimage"},"thumbnailUrl":"https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-1.png","datePublished":"2024-03-13T15:57:41+00:00","dateModified":"2024-03-13T21:06:06+00:00","breadcrumb":{"@id":"https:\/\/neoxea.com\/kb\/topic\/how-to-download-a-full-account-backup-with-jetbackup\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/neoxea.com\/kb\/topic\/how-to-download-a-full-account-backup-with-jetbackup\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/neoxea.com\/kb\/topic\/how-to-download-a-full-account-backup-with-jetbackup\/#primaryimage","url":"https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-1.png","contentUrl":"https:\/\/neoxea.com\/kb\/wp-content\/uploads\/how-to-download-a-full-account-backup-with-jetbackup-1.png","width":1265,"height":499},{"@type":"BreadcrumbList","@id":"https:\/\/neoxea.com\/kb\/topic\/how-to-download-a-full-account-backup-with-jetbackup\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Web Hosting","item":"https:\/\/neoxea.com\/kb\/"},{"@type":"ListItem","position":2,"name":"How to Download a Full Account Backup with JetBackup"}]},{"@type":"WebSite","@id":"https:\/\/neoxea.com\/kb\/#website","url":"https:\/\/neoxea.com\/kb\/","name":"Neoxea Knowledgebase","description":"Resources and Tutorials","publisher":{"@id":"https:\/\/neoxea.com\/kb\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/neoxea.com\/kb\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/neoxea.com\/kb\/#organization","name":"Neoxea Managed Cloud Hosting","url":"https:\/\/neoxea.com\/kb\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/neoxea.com\/kb\/#\/schema\/logo\/image\/","url":"https:\/\/neoxea.com\/kb\/wp-content\/uploads\/neoxea-logo-blue.png","contentUrl":"https:\/\/neoxea.com\/kb\/wp-content\/uploads\/neoxea-logo-blue.png","width":800,"height":124,"caption":"Neoxea Managed Cloud Hosting"},"image":{"@id":"https:\/\/neoxea.com\/kb\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/neoxea","https:\/\/x.com\/neoxea","https:\/\/www.linkedin.com\/company\/neoxea\/"]}]}},"taxonomy_info":{"ht_kb_category":[{"value":22,"label":"Backups"}]},"featured_image_src_large":[],"author_info":{"display_name":"kbxea","author_link":"https:\/\/neoxea.com\/kb\/author\/kbxea\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/neoxea.com\/kb\/wp-json\/wp\/v2\/ht-kb\/2023","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neoxea.com\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/neoxea.com\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/neoxea.com\/kb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/neoxea.com\/kb\/wp-json\/wp\/v2\/comments?post=2023"}],"version-history":[{"count":26,"href":"https:\/\/neoxea.com\/kb\/wp-json\/wp\/v2\/ht-kb\/2023\/revisions"}],"predecessor-version":[{"id":2063,"href":"https:\/\/neoxea.com\/kb\/wp-json\/wp\/v2\/ht-kb\/2023\/revisions\/2063"}],"wp:attachment":[{"href":"https:\/\/neoxea.com\/kb\/wp-json\/wp\/v2\/media?parent=2023"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/neoxea.com\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=2023"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/neoxea.com\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=2023"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}